Privacy Policy

Effective Date: 24/10/2025
Last Updated:  24/10/2025

At Polymer in Stock (“we,” “our,” “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website https://polymerinstock.com  (“Website”).

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you make an inquiry, create an account, or place an order, we may collect:

  • Full name

  • Company name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely through third-party providers)

  • VAT or trade license information (if applicable)

B. Non-Personal Information

We automatically collect certain data when you browse our Website, including:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent

  • Referral source (how you arrived at our site)

This information helps us improve our website performance, content, and user experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you regarding your purchases or inquiries

  • Send order confirmations, invoices, and updates

  • Improve our website, services, and product offerings

  • Respond to support requests or complaints

  • Comply with legal, tax, and accounting obligations

  • Send you marketing or promotional materials (only with your consent)

3. Sharing Your Information

We may share your information only in the following circumstances:

  • Service Providers: With third-party logistics, payment gateways, or IT partners who help us operate our business.

  • Legal Requirements: If required by law or in response to legal requests (e.g., to comply with a subpoena or government inquiry).

  • Business Transfers: In case of a merger, acquisition, or sale of company assets, your information may be transferred to the new entity.

We never sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We use industry-standard security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

However, please note that no method of online transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to:

  • Enhance user experience

  • Analyze site traffic and performance

  • Remember preferences (e.g., language, currency)

You can disable cookies in your browser settings, but some features of the Website may not function properly as a result.

6. Data Retention

We retain your information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal and tax requirements

  • Resolve disputes and enforce agreements

When no longer needed, your data will be securely deleted or anonymized.

7. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access, correct, or delete your personal data

  • Object to or restrict certain processing activities

  • Withdraw consent for marketing communications at any time

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. Please review their privacy policies before sharing any personal information.

9. International Data Transfers

If you access our Website from outside the United Arab Emirates, please note that your data may be transferred and processed in the UAE or other countries where our partners operate. We take appropriate steps to ensure your data is handled securely and lawfully.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Updates will be posted on this page with the revised “Last Updated” date.

11. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or our data practices, please contact us:

Polymer in Stock
📞 Hotline: +971.6.543.0015
📧 Email: Annabelle@polymerinstock.com
🌐 Website: https://polymerinstock.com